Privacy Policy
1. Introduction
This Privacy Policy outlines how MAXD Construction (“we”, “us”, “our”) collects, uses, discloses and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
2. What Personal Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number (if provided)
- Company name
- Any information you submit via our contact form
- Website usage data (e.g. IP address, browser type, pages visited)
This information is typically collected when you:
- Submit an enquiry via our website contact form
- Communicate with us via email or phone
- Browse our website
3. How We Collect Personal Information
We collect personal information through:
- Website forms (including contact and enquiry forms)
- Direct communications (email, phone)
- Cookies and analytics tools
- Third-party platforms (where applicable)
4. Why We Collect Your Information
We collect and use your personal information to:
- Respond to enquiries and provide requested information
- Deliver our services
- Improve our website and user experience
- Communicate with you about our services
- Conduct marketing where permitted by law
We will only use your personal information for purposes that you would reasonably expect, or where you have provided consent.
5. Disclosure of Personal Information
We may disclose your personal information to:
- Employees, contractors or service providers
- IT and website hosting providers
- Marketing and analytics platforms
- Legal or regulatory authorities where required by law
We will not sell your personal information to third parties.
6. Cookies and Website Analytics
Our website may use cookies and similar technologies to:
- Analyse website traffic and performance
- Improve user experience
- Support marketing and remarketing activities
Cookies are small files stored on your device. You can disable cookies through your browser settings, however some features of the website may not function properly.
7. Data Security
We take reasonable steps to protect your personal information from:
- Misuse
- Interference
- Loss
- Unauthorised access, modification or disclosure
However, no method of transmission over the internet is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal and regulatory obligations
When no longer required, information will be securely deleted or de-identified.
9. Access and Correction
You have the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
To do so, please contact us using the details below.
10. Marketing Communications
We may send you marketing communications where:
- You have opted in, or
- It is reasonably expected
You can opt out at any time by contacting us or using unsubscribe links.
10. Marketing Communications
We may send you marketing communications where:
- You have opted in, or
- It is reasonably expected
You can opt out at any time by contacting us or using unsubscribe links.
11. Overseas Disclosure
Some of our service providers (e.g. cloud or analytics tools) may be located overseas. Where this occurs, we take reasonable steps to ensure your data is handled in accordance with Australian privacy laws.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact Us
If you have any questions, requests, or complaints about this Privacy Policy or how your personal information is handled, please contact us:
MAXD Construction
Website: https://maxdcg.com.au
Email: info@maxdcg.com.au
Phone: 0431 407 506
14. Complaints
If you believe your privacy has been breached, please contact us first.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner:
https://www.oaic.gov.au